Category: Operational Resilience Blog

The Black Swan Fallacy: Why a failure of imagination is irrelevant to Resilience Planning

Every time there is a major incident, whether it be a global pandemic or a natural disaster. Whether it be an IT Outage or a bout of unseasonably hot or cold weather, the rallying cry of those trying to defend the paucity of their response to the unfolding events is now cliche: “We never thought…
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Denial of Suez: What can we learn about risk assessing SPOF?

Single points of failure (SPOF) creep into many business processes. Often unintentionally. Some exist from the outset but were simply not assessed, or were assessed and deemed low risk. That legacy server running a critical piece of code wasn’t legacy at the beginning. That retiring SME, the one who wrote the code, had just started.…
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Policy Folders

We need to talk about Information Security Policy…

I’m sure you’re already well on the way to planning your 2021…what it’s December already? Yup, the annus horribilis that is 2020 is coming to an end. With multiple vaccines in the pipeline, 2021 should [hopefully] be a year where we can get things back to normal. Well, a new normal! Whilst 2020 has placed a number of restrictions…
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The Nightmare [Cyber Attack] before Christmas

We’re now in the period between Halloween and Christmas. The Christmas music is now in the supermarkets (as they’re the only things open at the moment) and people are looking towards cobbling together some semblance of a family get-together subject to the local Coronavirus restrictions. Some people have already put up their decorations whilst others…
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Angkor Wat

Cascading Risk – What can we learn from the economic collapse of Angkor Wat

Now I don’t know about you but, after months of Covid restrictions, there is now little left to watch. Having whistled my way through the entire MCU and the Star Wars nonet during lockdown I found myself flicking through the documentaries looking for something new to watch to decompress after a long day. I’ve avoided…
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nhs-test-trace-app-image

UK Test and Trace – How to avoid failing at risk management

The UK Test and Trace system has, again, come under fire for IT Glitches. The latest “glitch” is the manifestation of an obvious data quality risk. The test and trace system is overriding address information provided by student end users with data held in a central source. This issue has occurred because some bright spark…
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Baby Crying

Risk Management – It’s a bit like a hungry baby!

First things first – I am no parenting expert! Up until very recently, I thought that when a baby cries, they need one of four things…cuddles, feeding, nappy change or medical attention. Now it is still true that when a baby cries they most likely need one [or more] of those things. It is also…
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Cygnus Coronavirus

Operation CYGNUS – Was the UK’s Coronavirus response a failure based in assumption…?

So much has been discussed about the Tier One Command Post Pandemic planning exercise of 2016. For those who haven’t been part of the discussion, the Public Health England, on behalf of the Department of Health delivered a pandemic planning exercise between 18 to 20 October 2016. The exercise was primarily aimed at assessing high-level…
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Coronavirus

Coronavirus Load balancing – Understand it can’t be stopped. We’re just smoothing the peaks in demand.

Similar to the way your IT teams will be trying very hard to load balance the impact of all your extra remote working VPN connections, the government is trying to load balance the impact on the health service and the economy…keep calm and read on!

calculating risk

Calculating Risk – Where’s your Confidence?!

When helping organisations navigate risk management Fox Red Risk is often faced with the task of determining methods for calculating risk. We prefer to use tried and tested methodologies but what we often find is that organisations, very rarely, are calculating risk properly. A key thing missing from the majority of implementation we see is…
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