Accurate as of 01 November 2023
Our Contact Details
Name: Fox Red Risk Solutions Ltd
Address: 27 Old Gloucester Street, LONDON, WC1N 3AX
Phone Number: +44 (0) 20 8242 6047
E-mail: info@foxredrisk.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
- Cookies (Please see our Cookie Policy)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To make an enquiry about our services
- To enter into a contractual relationship
- To fulfil contracted services
- If you are a member of the media
We also receive personal information indirectly, from the following sources in the following scenarios:
- As a result of a Client providing personal information to us as a Processor.
- As a result of a Client providing personal information to a Processor.
- As a result of an enquiry about our services.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@foxredrisk.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
We use the information that you have given us in order to enter into and fulfil our contractual obligations. We may also use your data to support marketing activities using legitimate interests or consent as appropriate. Where consent is the lawful basis, this will be requested prior to processing.
We may share this information with organisations, or third parties as directed by our clients, and in support of client requirements. We may also share your information with third parties to support marketing activities (but will let you know before we do). We may also share your information where we have a legal obligation to do so (e.g. Fraud prevention).
How we store your personal information
Your information is securely stored in UK data centres unless stated otherwise.
We keep personal data for varying periods of time dependent on the nature of the processing activity to which it relates. We will then dispose of your information securely. For more information on data retention, please contact info@foxredrisk.com
International Transfers and Safeguards
Should you choose to enrol in one of our online training courses, your data will be processed by Thinkific Labs Inc who are based in Canada. For the purposes of processing related to our courses, Canada has been deemed as having an adequate data protection regime. Details of how your Personal Data is processed by Thinkific can be found here:
Thinkific Labs Inc Privacy Notice: https://www.thinkific.com/privacy-policy/
Your data protection rights
Under applicable data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at: Fox Red Risk Solutions Ltd Address, 27 Old Gloucester Street, LONDON, WC1N 3AX; or by Phone: +44 (0) 20 8242 6047; or by E-mail: info@foxredrisk.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Fox Red Risk Solutions Ltd Address, 27 Old Gloucester Street, LONDON, WC1N 3AX; or by Phone: +44 (0) 20 8242 6047; or by E-mail: info@foxredrisk.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
